Shipping Policy
Shipping Policy
Thank you for shopping with Aussie Pets Store! We want to be upfront about our shipping times so you know exactly what to expect.
Processing Time
All orders are processed within 1–3 business days of payment confirmation.
Shipping to Australia
We ship to all states and territories across Australia. Estimated delivery times after dispatch:
- Standard Shipping: 7–20 business days
- Express Shipping (where available): 5–12 business days
Please note that delivery times may vary depending on your location and the supplier. Remote and rural areas may experience slightly longer delivery times.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can use this to track your order online.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order size.
Delays
Occasionally, external factors such as customs processing or carrier delays may extend delivery times. We appreciate your patience and will always do our best to keep you updated.
Lost or Missing Parcels
If your order hasn't arrived within the estimated timeframe, please contact us at salesadministrationmail@gmail.com and we'll investigate promptly.